What We Offer
London Drugs offers advancement opportunities through our promote-from-within policies, salaries commensurate with experience, as well as a comprehensive benefits program including:
Department Manager Media Transfer Services - Internal
0022 Jasper Gates
Department Manager Media Transfer Services - Internal
Full-Time • 0022 Jasper Gates
As a valued London Drugs family member, the opportunities for career growth are unlimited!
Here is a great chance for you to grow your skills and experience. We are currently hiring for:
Department Manager, Media Transfer Services (MTS)
This role will oversee the day-to-day operations and financial performance of the Photolab (Media Transfer Services Lab and MTS receiving room). This includes photo and video service production, team supervision, equipment maintenance, and developing a strong, customer-focused sales team in partnership with the Photo Counter and TECH departments.
Responsibilities include:
This role will oversee the day-to-day operations and financial performance of the Photolab (Media Transfer Services Lab and MTS receiving room). This includes photo and video service production, team supervision, equipment maintenance, and developing a strong, customer-focused sales team in partnership with the Photo Counter and TECH departments.
Responsibilities include:
- Train, coach, and support the Photolab & MTS team
- Manage lab supplies and inventory to meet operational needs
- Monitor and maintain MTS equipment cleanliness and condition
- Oversee department financials to support profitability targets
- Ensure consistent use of required MTS checklists and documentation
- Maintain secure handling and tracking of all customer media
- Coordinate MTS shipping, receiving, and fulfillment processes
- Communicate effectively with store locations and Head Office (email/Teams)
- Provide regular turnaround time updates and operational support
- Share media, pricing, and process updates with store locations
- Perform basic media repairs (e.g., cassette transfers) as required
- Set sales and production goals; coach team to meet targets
- Manage labour within established payroll guidelines
- Maintain company standards for quality and customer service
- Support new equipment sourcing with Photolab Head Office
- Assist with day-to-day duties of Photo Lab and MTS Specialist roles
Qualifications for this position:
- Strong knowledge of all in-house production software and systems.
- Good understanding of the Photo Lab and MTS operational software and support websites.
- Proficient with OBS, Handbrake, PhotoShop, Acrobat, Davinci
- Knowledge of desktop PCs and Windows-based operating systems.
- Knowledge of digital and analogue photography, and analogue video capture media.
- Update current technical knowledge by attending seminars, product sessions or other methods that will help improve general skills and expertise.
If you are interested in exploring opportunities but not sure where to start, talk to your Store Manager or the Photolab Operations Manager about this posting, then submit your application on-line.
London Drugs is an equal opportunity employer. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required.
London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba and British Columbia, London Drugs' 79 stores employ more than 8,000 staff dedicated to providing our customers with a superior shopping experience.
At London Drugs, we believe in fostering a culture that treats employees like family. We are committed to providing our employees with a supportive and encouraging environment that promotes professional development and advancement. By fostering this approach, we aim to create an atmosphere where every employee feels supported, appreciated, and motivated to contribute their best to the organization.
When we consider employees for new opportunities or promotions, we see them as integral members of our work family. Our commitment to treating employees like family is reflected in our practices of open communication, recognition of achievements, and providing opportunities for continuous learning and skill development. We want our employees to feel a strong sense of belonging and commitment to their success within the organization.
Therefore, we focus on promoting from within and we invite you to view all live postings to help advance your career with us. We also hold Manager-In-Training programs and LD Career Weeks to help better educate, prepare and support you with your career advancement journey.
(if you already have a resume on Indeed)
Or apply here.
Health Benefits
Comprehensive medical, dental, prescription drug and vision coverage for you and your family
Lifelong Learning
Ongoing In-House Training & Education Courses
EFAP
Employee Family Assistance Program - Free confidential counseling
RRSP
Company matched RRSPs - Helping you plan for your future
Fitness
Enjoy discounted memberships with Goodlife Fitness
Recognition
Employee Recognition Program - Tangible rewards for great work!
Discounts
Employee Discount Program - Sharing our success